Windows/Linux

Server Monitoring

24/7 Server monitoring

Standard monitoring – Backups and HDD monitoring

Advanced monitoring – Backups and HDD monitoring, Server Performance Check, Hardware Diagnostics, Server Roles and Features monitoring

Standard subscription – £99 p/m
Advanced subscription – £199 p/m

Day to Day Monitoring & Activities.

Daily

  • Check event log of every server, fix/try to fix as needed.
  • Creating new directories, shares, and security groups, new accounts, disabling/deleting old accounts, managing account policies.
  • Make sure backup runs and verify the files.
  • Check for free space on all servers, for file pollution and quotas.
  • Ensure that all server services are running.
  • Ensure that anti-virus definitions are up-to-date.
  • Keep Service Pack and Hot fixes current.
  • Check Print Queues.
  • Keep a log of everything you have fixed or performed maintenance on.
  • Permissions and files system management where appropriate.

Nightly

  • Backups – ensure that backups are being performed nightly and verify their successful completion. The top 10 rules of system administration on any operating system are:backups, backups, backups…

Weekly

  • Clean Servers, check for .tmp files, jetdb files, etc.
  • Implement any new policy, permission, logon script, or scheduled server modification.
  • Reboot Servers if needed.
  • Keep up-to-date on IT news regarding networks and security.
  • Evaluate software for System Admin purposes.
  • Performance Monitoring/Capacity Planning- Budgeting for the future.
  • Uptime/Downtime reports.
  • Audit network for unauthorized changes.

Monthly

  • Change Service Account Passwords, this could be done quarterly.
  • Extended testing backups with restores.
  • Maintaining applicable Service Level Agreements.
  • Managing off-site storage of backup tapes, whether you take them home or a service picks them up.
  • Periodically reviewing all of the above, is documentation up to date?
  • Has the Disaster Recovery Plan been updated to reflect changes in the environment?
  • Periodically reviewing workload.
  • Periodically review company technical environment. How can it be improved?
  • Run defrag and chkdsk on all drives. Review audit policies, audit user rights and privileged local and global groups.

Initial or Occasionally

  • Test disaster recovery process to an alternate site, in case of emergency.
  • Test the backup restore procedure.
  • Get a performance baseline for things like %Processor Time, Page filing, Disk Queues.
  • Most HDD last 5-7 years depending on the usage so make sure you have a reliable backup system.
  • As part of our service we will setup regular backup system to avoid long downtimes in case of HDD failures!