Bronze

Business Subscription

5 hours IT support for up to 5 computers or servers

Standard subscription – £200 p/m
Priority subscription – £590 p/m

Silver

Business Subscription

10 hours IT support for up to 10 computers or servers

Standard subscription – £450 p/m
Priority subscription – £980 p/m

Gold

Business Subscription

15 hours IT support for up to 15 computers or servers

Standard subscription – £700 p/m
Priority subscription – £1480 p/m

Platinum

Business Subscription

30 hours IT support for up to 30 computers or servers

Standard subscription – £1450 p/m
Priority subscription – £2800 p/m

Windows/Linux

Server/Backup Monitoring

Standard monitoring – Backups and HDD monitoring

Advanced monitoring – Backups and HDD monitoring, Server Performance Check, Hardware Diagnostics

Standard subscription – £99 p/m
Advanced subscription – £199 p/m

Pay As You Go IT Support or monthly contracts available

Pay As You Go IT Support Also Available
Onsite support for any location of up to 20 miles from Bournemouth – callout charge £120 (covers 2 hours including time onsite)
Remote support – £50 per hour

IT Support Monthly subscription plans – 6 months contract


All packages include:

  • Instant contact via phone/email/chat
  • Monthly Time Report to show how support hours have been used
  • Discount on additional services, including training and project work
  • Remote connection support
  • Onsite support
  • Telephone & Email Helpdesk Support
  • System upgrades and maintenance advise

* Standard subscription – 99% of all software incidents are handled within 6-12 hours (Mon -Fri :10am – 6pm)
* Priority subscription- 99% of all incidents are handled within 1-4h (Mon -Fri  : 10am – 6pm)