Pay As You Go IT Support Also Available
Onsite support for any location of up to 20 miles from Bournemouth – callout charge £120 (covers 2 hours including time onsite)
Remote support – £50 per hour
Bronze
Business Subscription
5 hours IT support for up to 5 computers or servers
Standard subscription – £200 p/m
Priority subscription – £590 p/m
Silver
Business Subscription
10 hours IT support for up to 10 computers or servers
Standard subscription – £450 p/m
Priority subscription – £980 p/m
Gold
Business Subscription
15 hours IT support for up to 15 computers or servers
Standard subscription – £700 p/m
Priority subscription – £1480 p/m
Platinum
Business Subscription
30 hours IT support for up to 30 computers or servers
Standard subscription – £1450 p/m
Priority subscription – £2800 p/m
Windows/Linux
Server/Backup Monitoring
Standard monitoring – Backups and HDD monitoring
Advanced monitoring – Backups and HDD monitoring, Server Performance Check, Hardware Diagnostics
Standard subscription – £99 p/m
Advanced subscription – £199 p/m
Pay As You Go IT Support or monthly contracts available
IT Support Monthly subscription plans – 6 months contract
All packages include:
- Instant contact via phone/email/chat
- Monthly Time Report to show how support hours have been used
- Discount on additional services, including training and project work
- Remote connection support
- Onsite support
- Telephone & Email Helpdesk Support
- System upgrades and maintenance advise
* Standard subscription – 99% of all software incidents are handled within 6-12 hours (Mon -Fri :10am – 6pm)
* Priority subscription- 99% of all incidents are handled within 1-4h (Mon -Fri : 10am – 6pm)
